jikino1 Privacy Policy

This Privacy Policy ("Policy") is issued by jikino1 ("jikino1," "we," "our," or "us"), the operator of the online gaming platform accessible at jikino1.net. jikino1 is committed to protecting the personal information of every Filipino player who interacts with our website, mobile platform, customer support channels, and promotional communications.

This Policy is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, the relevant issuances of the National Privacy Commission (NPC) of the Philippines, and the data handling obligations imposed by the Philippine Amusement and Gaming Corporation (PAGCOR) on licensed online gaming operators.

By accessing jikino1.net, registering an account, making a deposit, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the jikino1 Platform immediately.

jikino1 acts as the Personal Information Controller (PIC) as defined under RA 10173, meaning we determine the purpose and means of processing your personal data. Where we engage third-party service providers to process data on our behalf, those providers act as Personal Information Processors (PIPs) and are bound by strict contractual data protection obligations.

jikino1 collects personal data through multiple channels: information you provide directly, data generated by your use of the Platform, and in limited cases, data received from trusted third-party verification providers. The categories of personal data we collect are as follows:

jikino1 does not collect Sensitive Personal Information (as defined under RA 10173 Section 3(l)) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation. Where a government-issued ID incidentally discloses such information, it is noted only for identity confirmation purposes and is not processed further.

jikino1 processes your personal data only for specific, legitimate purposes directly connected to the operation of our online gaming platform and our obligations as a PAGCOR-regulated operator. We do not sell, rent, or trade your personal data to third parties for commercial marketing purposes.

The primary purposes for which jikino1 processes your personal data include:

• Account Management: Creating, maintaining, verifying, and administering your jikino1 player account, including handling login credentials, account settings, and responsible gaming preferences.
• Identity Verification (KYC): Fulfilling our legal obligation under PAGCOR regulations and the Anti-Money Laundering Act (AMLA) to verify the identity and age (21+) of every registered player before permitting real-money gaming or processing withdrawals.
• Payment Processing: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank, including fraud screening and AML transaction monitoring as required by the Anti-Money Laundering Council (AMLC).
• Game Operation: Delivering a fair, certified gaming experience across all jikino1 products including slots, live casino, bingo, sports betting, and special games.
• Responsible Gaming: Monitoring wagering patterns to identify signs of problem gambling behavior, enforcing deposit limits and self-exclusion requests, and fulfilling PAGCOR responsible gaming obligations.
• Customer Support: Responding to queries, resolving disputes, processing complaints, and providing account assistance to players across the Philippines 24/7.
• Legal Compliance: Meeting our obligations under Philippine law, including responding to lawful requests from PAGCOR, the AMLC, the NPC, or other authorized government authorities.
• Platform Security: Detecting, investigating, and preventing fraudulent activity, unauthorized access, bonus abuse, collusion, and other prohibited conduct.
• Service Improvement: Analyzing aggregated, anonymized usage data to improve the functionality, performance, and user experience of jikino1.net.
• Marketing Communications: Sending you promotional offers, bonus notifications, and product updates via email or SMS — but only where you have given your explicit consent, which you may withdraw at any time.

Under the Data Privacy Act of 2012, jikino1 must have a lawful basis for processing your personal data. Depending on the specific processing activity, jikino1 relies on one or more of the following legal bases:

• Contractual Necessity (Section 12(b), RA 10173): Processing that is necessary to perform our contract with you — i.e., operating your jikino1 player account, processing transactions, and delivering gaming services as agreed in our Terms and Conditions.
• Legal Obligation (Section 12(c), RA 10173): Processing required to comply with applicable Philippine law, including PAGCOR licensing conditions, AMLA reporting obligations, age verification requirements, and NPC data breach notification duties.
• Legitimate Interests (Section 12(f), RA 10173): Processing carried out for jikino1's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your fundamental privacy rights.
• Consent (Section 12(a), RA 10173): Processing based on your freely given, specific, informed, and unambiguous consent — primarily for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jikino1 uses cookies and similar tracking technologies on jikino1.net to ensure the Platform functions correctly, to maintain your session security, and to understand how players interact with our site. A cookie is a small text file stored on your device by your web browser.

The types of cookies used by jikino1 are categorized as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These enable core features such as secure login, session management, and navigation. These cookies cannot be disabled without significantly impairing your use of jikino1.net.
• Performance & Analytics Cookies: These collect anonymized information about how players use the Platform — which pages are visited most, how long sessions last, and which features are most used. This data helps jikino1 improve the site experience for all Filipino players.
• Functional Cookies: These remember your preferences, such as your chosen language settings and responsible gaming limits, so you do not have to reconfigure them on every visit.
• Security Cookies: Used to detect and prevent fraudulent behavior, unauthorized access, and bot activity. These are essential for maintaining Platform integrity.

jikino1 does not use advertising or cross-site tracking cookies that share your behavioral data with third-party advertisers. You may manage your cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent you from accessing certain features of jikino1.net.

When you first visit jikino1.net, a cookie consent banner will be displayed. By continuing to use the Platform after dismissing the banner, you consent to our use of cookies as described above.

jikino1 does not sell your personal data. We share personal data only in the specific circumstances described below, and only to the minimum extent necessary for the stated purpose:

• PAGCOR and Regulatory Authorities: As a PAGCOR-regulated operator, jikino1 is required to provide player data — including identity, transaction, and gaming records — to PAGCOR upon request or as part of mandatory reporting obligations. We may also share data with the AMLC, the NPC, the National Bureau of Investigation (NBI), or other lawfully authorized Philippine government bodies when required by law or court order.
• KYC & Identity Verification Providers: We work with licensed identity verification partners to perform document authentication and liveness checks during KYC. These providers process your ID documents and selfie images solely for verification purposes and are bound by strict data processing agreements.
• Payment Processors: To process your GCash, PayMaya, BPI, BDO, Metrobank, or UnionBank transactions, jikino1 shares the minimum required financial data with the relevant payment service providers. These providers are licensed financial entities regulated by the Bangko Sentral ng Pilipinas (BSP) and operate under their own privacy frameworks.
• Game Content Providers: Where jikino1 offers games from third-party studios (such as live dealer games powered by Playtech), your gaming session data may be processed by those providers in the course of delivering the game. These providers are bound by contractual data security obligations.
• Customer Support Platforms: Our 24/7 live chat and ticketing systems are operated with the assistance of certified customer support technology providers. Support interaction data is processed on our behalf under strict confidentiality agreements.
• Fraud Prevention Networks: jikino1 participates in industry-standard fraud prevention networks to identify and block players with a history of fraudulent activity across regulated Philippine gaming platforms. Only risk-relevant data is shared within these networks.

jikino1 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention guidelines apply:

• Active Account Data: Personal data associated with an active jikino1 account is retained for the entire duration of the account's active status, plus a post-closure retention period as described below.
• Post-Account Closure: Following the closure or termination of a jikino1 account, we retain identity, KYC, financial, and transaction records for a minimum of five (5) years in accordance with PAGCOR's record-keeping requirements and the AMLA's mandatory retention period for financial transaction records.
• AML Transaction Records: All transaction records that may be relevant to anti-money laundering compliance are retained for a minimum of five (5) years from the date of transaction, as required by the AMLA and its Revised Implementing Rules and Regulations.
• Customer Support Records: Support interaction records are retained for up to three (3) years from the date of the interaction to facilitate dispute resolution and service quality review.
• Marketing Consent Records: Records of your marketing consent or opt-out preferences are retained for the duration of your account plus three (3) years to demonstrate compliance with NPC consent requirements.
• Technical & Log Data: Server logs and technical data are typically retained for ninety (90) days for security and debugging purposes, after which they are automatically deleted or anonymized.

When personal data is no longer required, jikino1 will securely delete, anonymize, or dispose of it in accordance with industry-standard data destruction practices and the NPC's guidelines on personal data disposal.

jikino1 implements robust technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and jikino1.net is encrypted using TLS 1.3 (Transport Layer Security) protocols. Look for the padlock icon in your browser's address bar as confirmation that your connection is secure.
• Encryption at Rest: Sensitive personal data stored in jikino1's databases — including identity documents, financial data, and passwords — is encrypted using AES-256 encryption at rest.
• Access Controls: Access to player personal data is restricted on a strict need-to-know basis. jikino1 staff who require access to personal data for legitimate business purposes are subject to role-based access controls, mandatory data privacy training, and confidentiality obligations.
• Two-Factor Authentication: jikino1 offers and strongly encourages SMS OTP-based two-factor authentication for all player accounts to prevent unauthorized access even in cases of credential compromise.
• Regular Security Audits: jikino1's platform infrastructure undergoes regular third-party security audits and penetration testing to identify and remediate potential vulnerabilities before they can be exploited.
• Data Breach Response: In the event of a personal data breach, jikino1 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach where it is likely to result in a risk to the rights and freedoms of affected data subjects. Affected players will also be notified promptly in accordance with NPC Circular 16-03 and subsequent NPC issuances.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you — as a data subject — hold the following rights with respect to your personal data processed by jikino1. These rights may be exercised by contacting our Data Privacy Officer (DPO) through the contact details in Section 12:

During registration, all applicants must declare their date of birth and confirm that they are at least 21 years old. This declaration is followed by mandatory KYC age verification using a PAGCOR-accepted Philippine government-issued ID. Any account where the registered player is subsequently found to be under 21 will be immediately suspended, all balances will be frozen pending regulatory review, and the matter will be referred to PAGCOR in accordance with our licensing obligations.

If you are a parent or guardian and believe that a minor has accessed jikino1.net or submitted personal data without your knowledge, please contact our Data Privacy Officer immediately at [email protected] (plain text — not a clickable link). We will investigate and take immediate remedial action, including deletion of any data collected from a verified minor.

jikino1 supports PAGCOR's responsible gaming framework for the protection of vulnerable individuals and works actively with Philippine advocacy organizations to promote responsible online gaming habits in the community.

jikino1 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC issuances, PAGCOR regulatory requirements, or our operational practices. The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision.

When we make material changes to this Privacy Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you through one or more of the following channels:

• A prominent notice displayed on jikino1.net when you next log in to your account
• An email notification sent to the registered email address on your jikino1 account
• An SMS notification sent to your registered Philippine mobile number

Your continued use of jikino1.net following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of the Platform and may request account closure by contacting our support team.

jikino1 has appointed a dedicated Data Privacy Officer (DPO) as required under Section 21 of the Data Privacy Act of 2012. The DPO is responsible for ensuring jikino1's compliance with RA 10173, overseeing data protection practices, and serving as the primary point of contact for player privacy inquiries.

If you wish to exercise any of your data subject rights, report a potential data breach, ask questions about this Privacy Policy, or lodge a complaint about jikino1's data handling practices, please contact our DPO using the details below:

When submitting a data subject rights request, please include your full name as registered on your jikino1 account, your registered email address or mobile number, a clear description of the right you wish to exercise, and a copy of a valid Philippine government-issued ID for identity verification purposes. This is necessary to ensure we only act on requests from verified account holders, protecting your data from unauthorized third-party access.

If you are not satisfied with jikino1's response to your privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines. The NPC accepts complaints through its official website and regional offices. jikino1 fully cooperates with NPC investigations and is committed to resolving all privacy concerns in good faith and in compliance with Philippine data protection law.